Last week I wrote about our rather traumatic journey to the city of gold, thanks to kulula (once again) delaying then cancelling our flight. A few days later I received an apology from the airline and a discount on our next flights.
After Alistair and I tweeted about our horrific Kulula experience on Saturday, Kulula asked me to email them. Below is the email I sent detailing the nightmare of cancelled flights, airport sprints and complete lack of care shown towards fur children.
Basically I’ve asked them to sort their shit out. I used to be a fan, but until they fix their planes I’m regretfully going to be supporting the de facto parastatal that is SAA.